By confirming a booking, the Carrier agrees to provide the Women Driving Women service and accepts the terms of this SLA.
Mandatory Requirements:
Female drivers must hold the required documents in accordance with service regulations.
The Carrier is responsible for the accuracy of the driver’s profile and for ensuring the driver appears in the Drivers section of their account.
Replacing a female driver with a male driver without prior approval from Kiwitaxi is strictly prohibited.
Penalties:
Failure to provide a female driver after booking confirmation results in a penalty of 50% of the order value.
Providing inaccurate driver information (e.g., assigning a male driver as female) results in a penalty of up to 100% of the order value and possible account suspension.